GCCs in India 2026: From Cost Centers to Strategic Business Hubs
India has become a major destination for global companies looking to build technology, engineering, analytics, and innovation capabilities. In 2026, the role of GCC operations is changing significantly. What once started primarily as a way to reduce operational costs is increasingly becoming a strategic business function. Companies are now using India-based teams to develop products, implement AI solutions, manage data, improve cybersecurity, and support global business transformation. This shift is turning GCCs into strategic business hubs rather than traditional support centers. From Cost Savings to Business Value Cost efficiency remains an important reason companies establish operations in India. However, it is no longer the only consideration. Businesses increasingly want access to skilled technology professionals, specialized expertise, and innovation capabilities. Indian teams are becoming involved in product engineering, cloud computing, artificial intelligence, data anal...